CASE STUDY · BEAUTY & WELLNESS

    Booking app with loyalty, AI skin analysis, and influencer funnel for a beauty salon.

    A beauty salon worked with an offline diary, paper loyalty cards, and ad-hoc Instagram posts for promotions. We built a mobile-first booking app with a loyalty system, portfolio, AI skin analysis, and a separate influencer funnel to attract new clients.

    Impact in productionLive
    24/7
    Online bookable without a phone
    Loyalty
    Digital points instead of paper cards
    AI analysis
    Personalised advice for every client
    Mobile-first
    Works as an app on any smartphone
    Sector
    Beauty & wellness
    Target audience
    B2C + influencers
    Channels
    Web-app + Pinterest/IG funnels
    Stack
    React + Supabase + Lovable AI
    THE CHALLENGE

    Bookings, loyalty, and marketing existed outside any system.

    Appointments via phone and DM

    Clients had to call or send a DM. Outside opening hours, every booking enquiry was lost or delayed until the next day.

    Paper loyalty cards

    A physical loyalty card that clients forgot or lost. Nobody knew who was a loyal customer or when someone earned a reward.

    Portfolio only on Instagram

    Before/after photos were only on socials. New clients couldn't easily see results per treatment.

    No funnel for influencers

    Collaborations with influencers happened ad-hoc, without their own landing page or follow-up on who brought in what.

    OUR SOLUTION

    One mobile app: book, save, discover, and convert.

    We delivered a PWA-style salon app with an online booking module, digital loyalty system, treatment catalog, AI skin analysis, and separate landing pages for Pinterest and influencers, all in one codebase.

    Online bookings 24/7

    Clients book their own time slot per treatment and employee, and get a confirmation right away. No need to call.

    Digital loyalty

    Points are automatically awarded per booking and are redeemable for rewards in real-time.

    AI skin analysis

    Client takes a photo, AI suggests treatments she can book right away.

    Portfolio per treatment

    Before/after gallery linked to each treatment, so new clients immediately see results.

    Influencer dashboard

    Separate landing pages for Pinterest and influencers, with their own dashboard to track referrals.

    Installable as an app

    Mobile-first design, installable on the home screen without an app store, and works on iOS and Android.

    THE APPROACH

    Live in 3 phases.

    PHASE 01 · WEEK 1

    Catalogue & branding

    Treatments, prices, and staff structured. Salon brand identity translated into app design with its own colour palette.

    PHASE 02 · WEEK 2–3

    Build core + loyalty + AI

    Bookings, loyalty system, portfolio, and AI skin analysis built. Influencer and Pinterest funnel with their own landing pages.

    PHASE 03 · WEEK 4

    Launch & marketing

    Existing clients migrated to digital loyalty. App promoted via influencer and Pinterest funnels.

    RESULTS

    Measurable impact, from day 1.

    24/7

    Bookings without staff intervention

    Digital

    Real-time loyalty program for every client

    AI advice

    Personal skin analysis in-app

    Multi-funnel

    Separate influx for influencers and Pinterest

    READY FOR YOUR STORY?

    Do you want to fully digitalise your salon (or wellness business)?

    In a free session, we show how bookings, loyalty, and marketing fit into one app, tailored to your brand.